Frequently asked questions and answers

a

How do I delete my customer account and personal data?

  • Login to customer account
  • Go to dashboard
  • Click on ‘delete my account’ icon
  • Enter your password to confirm
a

Why do I receive an email even when I have already unsubscribed?

To stop receiving email from Nepalionlinepasal.com, you must delete your personal customer account. 

To delete account:

  • Login to customer account
  • Go to dashboard
  • Click on ‘delete my account’ icon
  • Enter your password to confirm
a

Do I have an option to object processing of my personal data for marketing purpose/unsubscribe from newsletters?

Yes

a

How to correct my personal data?

  • Login to customer account
  • Click edit profile icon, here you will be allowed to change/edit first name, last name, display name, email address and password
a

How can I change my email address linked to my customer account?

You can change the email address by clicking edit profile menu from buyer dashboard.

a

How to create a customer account?

Click here to create a customer account.

a

Do I need to create an account?

Yes. Creating an account allows you to view your order history, track the status of your order, contact the seller and keep a track of your favourite items.

a

What is customer account for?

Customer account is your personal space on nepalionlinepasal.co.uk. You can login with your email address and password that you have registered when creating your account.

a

I have forgotten my password

Click here to change the password

Main Menu