Sellers are under no obligation to make any changes to order that has already been validated and processed.You cannot cancel your order once it has been dispatched unless there is a fault with the order. Please check FAQ for return and refund. However, you can always contact seller through your dashboard and request modification to your order by:

  • Go to  “My Account”
  • Sign in with your username and password 
  • Click on “Recent Order” from the dashboard 
  • Click on “View” of the order that you want to cancel
  • Click on the Vendor name from the order details, which can be found below product name 
  • Click on “Get Support”  on the Vendor page 
  • Enter the details for the request and select Order ID
  • Click on Submit

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